May 2020 Newsletter for Travelers
We sincerely hope that you, your family and your loved ones are in good health.
At Choices travel, we remain committed to provide a professional and specialized travel service. Forming bonds, building relationships and staying connected is at the core of our mission.
We would like to share the following Travel News with you:
We are still working remotely during this time of lockdown. You are welcome to contact us should you require assistance for any travel arrangements.
Domestic Business travel is permitted under Level 3 as from 01 June 2020. More details and procedures regarding domestic flight operations are expected to be given this week by the Ministry of Transport, Health and the relevant stakeholders.
We are monitoring all travel originally booked for travel during June to December and will communicate with passengers being affected by COVID-19 on an individual basis.
Website, Facebook Page and Twitter
Choices Travel is proud to provide continued information on our Website, Facebook and Twitter. Please visit our new social media platforms:
Support small businesses #SaySiyabonga
A huge thank you to everyone who have supported us to date by purchasing a gift voucher on:
Choices Travel Gift Vouchers to the value of R150, R200, R250 are available for use towards any Domestic, Regional or International flights or travel package. Valid until 31 December 2021.
Refunds and vouchers for future travel
Airlines are in the unenviable position where there is a sudden influx of requests for refunds and this has caused considerable financial stress. As a result, there has been a tendency to delay the refunds or issue vouchers to clients in an effort to maintain the liquidity of the airlines.
Choices Travel are communicating with passengers who wish to take the ‘’voucher for future travel options” and assisting with the application process for the vouchers to be issued by the airlines, cruise companies etc. Refund applications for those passengers who were allowed to apply for a refund have been processed and are being monitored.
South Africa’s national borders will remain closed for international travel under Lockdown Level 3, except for the transport of goods and repatriation of nationals.
Domestic air travel will return for business travel from 01 June 2020 and will be phased in on dates that will be announced by Government.
Comair has entered into voluntary business rescue to safeguard the company as well as all stakeholders, effective from 5 May 2020. Comair operates the low-cost airline brand, kulula.com, as well as British Airways in Southern Africa, as part of a licence agreement.
SA Express has been placed under provisional liquidation following a high court ruling on 28 April 2020.
SAA: The Department of Public Enterprises has assured the committees that no buyer had been approached for the sale of the state-owned entities, and no decision had been taken to sell the entities.
SAA Voyager members will not be allowed to redeem miles until July 31. There is a possibility that this could be extended further. Miles will now be valid until 31 March 2021. The expiry date of qualifying companion tickets for Nedbank co-branded credit and cheque cardholders will apparently be extended by an additional (one) year.
Airlink has reached an agreement with South African Airways to re-accommodate SAA tickets issued after December 6, 2019 for travel on Airlink flights.
Revenue from ticket sales will stay with SAA for all 083 SA8 tickets until such time as the flight liability has been fulfilled, according to the new terms of Airlink’s (discontinued) franchise relationship with SAA.
The re-accommodation agreement will allow the transfer of the ticket sale revenue – together with liability for service delivery – to Airlink. Therefore, until the re-accommodations have been affected, Airlink cannot arrange re- bookings as the ticket sale revenue is in SAA’s possession.
Fastjet Zimbabwe will extend the suspension of its scheduled flight network until June 30, according to a press release from the airline.
- High-risk economic activities such as restaurants, pubs, lodges and hotels remain closed during Level 3.
- Conferences, events and gatherings are prohibited during Level 3.
- Accommodation will return for business travel only, and will be phased in on dates that will be announced.
Processing of Travel Insurance Claims
Please note that since and due to the outbreak of COVID-19 Travel Insurance companies are experiencing extremely high call and email volumes. The Insurance companies are trying to accommodate all clients accordingly.
Any claim will be subject to proof of refund/partial refund by the supplier or letter stating that the product purchased was non-refundable.
Special Offers bookable through Choices Travel
- Madikwe Safari Lodge, R2999-00 per person sharing per night, Valid to SA Residents Only. Purchase your stay by 30 June 2020, valid for travel within 90 days after lockdown has been lifted. Minimum requirement of 2 nights. Located 4.5 hour drive from Johannesburg. T&C’s apply.
- Marataba Safari & Mountain Lodge, R2999-00 per person sharing per night, Valid to SA Residents Only. Purchase your stay by 30 June 2020, valid for travel within 90 days after lockdown has been lifted. Minimum requirement of 2 nights. Located 4 hour drive from Johannesburg. T&C’s apply.
- Lion Sands River Lodge, R3999-00 per person sharing per night, Valid to SA Resident Only. Purchase your stay by 30 June 2020, valid for travel within 90 days after lockdown has been lifted. Minimum requirement of 2 nights. No children under 10 years. T&C’s apply.
Madikwe, Marataba and Lion Sands: Inclusive of all meals, teas/coffee, two game drives daily with refreshments and snacks, Wi Fi in public areas. Offer not available 14 December 2020 – 4 January 2021.
Reconnect with loved ones on a festive break with Club Med #readywhenyouare – contact Choices Travel for a quote
Special Offers subject to availability at time of booking.
Life can be complicated, but travel does not have to be…..
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